Refund policy

At Porch Collections, every arrangement is handcrafted with care to bring beauty to your home. Because our products are custom and seasonal, we cannot accept returns or offer refunds once an order has been delivered.

However, we stand by the quality of our work and want you to love your purchase. If there is an issue with your order, please contact us within 48 hours of delivery. We will work with you to correct the problem promptly, whether that means replacing damaged items or providing a suitable solution.

Your satisfaction matters to us, and we are committed to making things right.